Below you’ll find the answers to the most common issues that crop up on the website. If you need help with anything else you can contact us at any time using the contact page.
Listing Related Questions
Question – Do I have to be the business owner to add a business?
Answer – Anyone can add a new listing, be it a place or event. It’s also possible for the business owner to claim and manage the listing at a lated date if they wish to. To add a new listing just click the add listing link in the top menu, then just complete the listing form.
Question – How do I add a new place or event and can you do it for me?
Answer – To add a new listing just click the add listing link at the top of this page or if you’d rather we did it for you just fill out the form found here – Add Listing Form.
Question – I’m trying to add a new listing but my city isn’t listed. What can I do?
Answer – Drop us a wee email using the form here – Contact Us, and we’ll get it added straight away. We are continually adding new Regions, Citys, Towns & Villages, but the UK is a big place and this will take time. If you’d city isn’t listed yet be sure to contact us and we’ll make it a priority.
Question – I’d like to add a new listing but there’s no suitable category. What can I do?
Answer – Drop us an email using the form here – Contact Us. Let us know what the place or event you’re trying to add does and what sort of category you think it should be in. We’ll get back to you asap and let you know whether we can add the new category or not. In most cases we will add the new category for you.
Question – How can I edit a listing or change the images?
Answer – Make sure you are logged in to the site, then click on your name at the top of the page to go to a list of your listings. Find the listing you want to edit and open it. Click on “Edit this Post” to make any changes to your description, opening times, images, etc.
Question – I was going to add my business, but someone else has added it. What can I do?
Answer – We’ve got that covered. First thing you’ll need to do is create an account if you don’t yet have one. Once you have an account, locate and open the listing in question you’ll see a link “Business Owner?” in the right sidebar. Click the link and fill out the form that appears, we’ll get back to you once we have approved your request to claim the listing. Alternatively, or in the rare occasion the Claim Form doesn’t work send us an email or use the contact page to claim the listing. Please provide the following details: Username Email Address Full Name The Listing You’d Like To Claim Phone Number (Business or Personal in case we need to contact you regarding you claim) Your Position at the Business Any Comments.
Search Related Questions
Question – When I do a search on the main search bar, i.e. “playground near Glasgow”, My search returns no results.
Answer – There are a couple of reasons for this. It may just be that there are no listings in your city or village yet (if not feel free to add some yourself). The other reason is your location may be set to an area out with where you are searching. Change your location to “All Listings” and try again. If your location is set to one area, the search function will only perform within this area. When searching “All Listing” everything that exists will show up.
Question – The city I live in isn’t listed, can you add it, when will it be added?
Answer – We are continually adding new Regions, Citys, Towns & Villages, but the UK is a big place and this will take time. If someone is trying to add a listing in a city we have not yet added we will add the city as a priority, otherwise it will appear overtime. If you’re looking to add new listings for your city, let us know and we’ll get it added asap.